Terms and Conditions

Terms & Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply
any of the products (Products) listed on our website www.hippoinvites.co.uk and www.hippoinvites.com (our sites) to you.
Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site.
You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference

Information about us

We operate the website www.hippoinvites.co.uk and www.hippoinvites.com.


While we do accept orders from addresses outside the UK we are only prepared to accept such orders on the basis that
you are agreeing to be bound by these terms and conditions and you are bound exclusively by the courts of England and Wales.

Your status

By placing an order through our site, you warrant that:

    3.1.1 you are legally capable of entering into binding contracts; and

    3.1.2 you are at least 18 years old

4. How the contract is formed between you and us
    4.1 Contract Formation
    After placing an order, you will receive an e-mail from us acknowledging that we have received your order.
    Your order constitutes an offer to us to buy a Product.
    All order will receive a dispatch confirmation this confirms that the order has been fulfilled and posted.

5. Consumer rights
    5.1 Orders
    Orders are subject to the availability of Products. In the event that the Products are or become unavailable, we will notify you by email

    5.2 Personalised Products
    Orders are subject to the availability of Products. In the event that the Products are or become unavailable, we will notify you by email

    When ordering Personalised Products (as defined below) you accept full responsibility for ensuring that you upload adequate quality images
    (where applicable) and complete the online personalising system accurately

    Any text or bespoke words (the ìTextî) that you provide in relation to personalised Products such as personalised posters or personalised cards
    (ìPersonalised Productsî) will be used by us in the manner and form that we receive the Text from you, including any deliberate or otherwise
    obvious spelling mistakes. We will not make any alteration to the Text

    A 'proof readí is provided when creating your Personalised Products online to allow you to verify the Text.
    The proof read is intended as a guide only and is displayed in a lower resolution for screen viewing purposes only

    5.3 Cancellation of Order
    Once confirmed the order will be un-cancelable 24 hours after order due to the personalisation of the product.

    5.4 Return of Products
    You must also return the Products to us as soon as reasonably practicable, and at your own cost.
    You have a legal obligation to take reasonable care of the Products while they are in your possession.
    If you fail to comply with this obligation, we may have a right of action against you for compensation

    5.5 Bespoke Products
    You will not have any right to cancel a Contract for the supply of any of the following Products:
    Personalised Products that have produced to your specific requirements; or banners, cards and invitations

6. Availability and delivery

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 48 hours of the date
of the Dispatch Confirmation, unless there are exceptional circumstances. We will deliver the Products ordered to the delivery address supplied by you

7. Risk and title
    7.1 Risk The Products will be your responsibility from the time of delivery

8. Price and payment
    8.1 Price    
    The price of the Products and our delivery charges will be as quoted on our site from time to time.

    8.2 VAT
    We do not charge VAT

    8.3 Change in Price
    Product prices and delivery charges are liable to change at any time, but changes will not affect orders already placed.

    8.4 Credit Cards
    Payment for all Products must be by credit or debit card. We accept payment with Visa, MasterCard, Visa Debit, Maestro, Solo, and PayPal accounts.

9. Our refunds policy

    9.1 Refund
    We offer a 100% money back guarantee on any of our products.

    9.4 Method of Payment
    We will usually refund any money received from you using the same method originally used by you to pay for your 

10. Our liability

We warrant to you that any Product purchased from us through our site will, on delivery conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied

11. Liability
Nothing in this Agreement excludes or limits our liability for:

12. Notices

All notices given by you to us must be given to Hippo Invites at ????????? or by email to hippoinvites@mail.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 12 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee

13. Transfer of rights and obligations
    13.1 Successors
    The contract between you and us is binding on you and us and on our respective successors and assignees.

    13.2 Assignment
    The contract between you and us is binding on you and us and on our respective successors and assignees.
    13.3 Transfer
    We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations
    arising under it, at any time during the term of the Contract

14. Events outside our control
    14.1 Force Majeure
    We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under
    a Contract that is caused by events outside our reasonable control (ìForce Majeure Eventî)  

    14.2 Force Majeure Event
    A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control
    and includes in particular (without limitation) the following:

    strikes, lock-outs or other industrial action;

    civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or
    preparation for war;

    fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

    impossibility of the use of public or private telecommunications networks;

    the acts, decrees, legislation, regulations or restrictions of any government; and

    pandemic or epidemic

    14.3 Suspension
    Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event

16. Waiver

    16.1 Waiver
    If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations

    16.2 Default
    A waiver by us of any default will not constitute a waiver of any subsequent default

    16.3 Written Waiver
    No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 13 above

17. Severability
If any court or competent authority decides that any of the provisions of these terms and Conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law

18. Entire agreement
We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing

19. Our right to vary these terms and conditions
    19.1 Variation
    We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our systemís capabilities

    19.2 Change
    You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products)

20. Law and jurisdiction
Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

21. Third party rights
A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999

© 2010 Hippo Invites. All Rights Reserved
 All Prices are in Pounds Sterling


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